Shipping policy

At Niehaus Cycle Sales, we aim to make every order simple and convenient from checkout to delivery. We carefully prepare each order and work with trusted shipping carriers to help ensure your items arrive safely.

Order Processing

Once your order is placed, we begin preparing it for shipment. Processing times may vary depending on product availability, order volume, and other circumstances.

Once your order has shipped, tracking information will be provided when available.

Shipping Options

Available shipping methods and estimated delivery times are displayed during checkout. Shipping options may vary depending on your location and the items included in your order.

Delivery

Delivery times are estimates and may vary depending on the carrier, destination, weather, holidays, or other circumstances outside of our control.

Please make sure your shipping information is accurate and complete when placing your order. We are not responsible for delays caused by incorrect or incomplete delivery information.

Order Tracking

When tracking information is available, it will be sent to the email address provided with your order. You can use the tracking information to follow your shipment and receive updates from the carrier.

Damaged or Missing Packages

If your package arrives damaged or appears to be missing, please contact our customer service team as soon as possible. We’ll be happy to help review the situation and determine the appropriate next steps.